July 11, 2024 · 6 min read
Manufacturer, broker or importer
Three kinds of company sell corrugated boxes. Manufacturers own or run the presses and die-cutters and control quality directly. Brokers resell other factories’ capacity and add a margin. Importers ship container loads from overseas with long lead times and no proof process. Each has a place — but you should know which one you are talking to before you commit a production schedule to them.
The eight questions to ask
- Do you provide a dieline and digital proof before production, free?
- Is tooling stored and reused at no charge on reorders?
- Can you quote ECT or burst strength matched to my carrier?
- What is the honest lead time after proof approval — standard and rush?
- What is the real MOQ, and does the price break justify exceeding it?
- Can you gang multiple SKUs on one run to share setup?
- Who do I call when a run has a problem — and what happens then?
- Are you printing this yourself or subcontracting it?
Red flags
Quotes that arrive without board or flute recommendations, prices that seem too low to include die-cutting, no proof process, and “the factory will confirm” answers to technical questions. A supplier who cannot explain the trade-off between E-flute print quality and C-flute stacking strength is reselling, not specifying.
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