Packaging Inserts That Cut Damage Rates in Half

The cheapest damage-rate lever

The cheapest way to lower eCommerce damage rates is not a thicker box — it is an insert that holds the product still. A product that cannot rattle through sortation rarely breaks. Inserts also improve presentation, because the product sits perfectly when the lid lifts.

Three insert materials compared

• Cardboard inserts — recyclable, low cost, ideal for light rigid products
• EVA foam — precise cavities for fragile or high-value items
• Moulded pulp — sustainable, cradles irregular shapes, recyclable

Specify the insert with the box

Tell us the insert type when you quote and we factor it into the interior dimensions so the product, insert and box fit together correctly. Engineering the insert with the box — rather than sourcing it separately — is how brands cut damage rates without adding cost or a vendor.